I bought the refrigerator because I wanted an ice maker. Consumers who believe they may be eligible for compensation should take the necessary steps to file a claim and provide the required documentation. Under the terms of the settlement, Samsung agreed to provide repairs, reimbursements, and other benefits to consumers who had experienced problems with their refrigerators. Its annoying. It has now been having power issues and is glitchy. As a result of the problems, the lawsuit lists more than 20 models. Samsung Broken Refrigerators Class Action Details The class action lawsuit filed by both Ronald and Debra Bianchi is seeking to establish a Nationwide Class consisting of Samsung customers who have bought a defective Samsung refrigerator that leads to a series of different problems. I believe Samsung is liable for this but also Best Buy. We brought our unit in 2015 and very shortly after purchase began having issues with icemaker freezing. The lawsuit lists more than 20 models of Samsung refrigerators. How do I join the class action law suit??? The lawsuit sought compensation for consumers who had purchased these defective refrigerators and had suffered losses as a result. Some consumers reported that their refrigerators were not cooling properly, leading to spoiled food and expensive losses. How To Join Samsung Refrigerator Class Action Lawsuit? how can we join lawsuit. It was submitted to the Northern District of Indianas federal court. The complaint asserts that thousands of consumers have been exposed to refrigerators with leaks. I thought Id be fighting a losing battle, but now I see many others have had the same problem. The Samsung Galaxy S23 leaked colors: Sneak peek! According to the lawsuit, consumers bought Samsung RF26VAB refrigerators in 2009. I gave up as the warranty expired. The attorney generals office has received 44 complaints about the Samsung fridge since 2009. how do i join the class action lawsuit my icemaker keeps freezing up. Hearing Set After More Than a Year of Mediation - Class Action Lawsuits In response to this report, the company ordered all of its consumers to participate in mediation, which may take months or even years. my top ice maker is not working Samsung RF28R62415R. Lead plaintiffs Ronald and Debra Bianchi claimed in their Samsung ice maker class action lawsuit that a defect in Samsung refrigerators with French door external . So I said well then leave the ice maker ticket so the tech can check it out! I havent heard a darn thing about any type of settlement, I have to manually defrost my dutch door Samsung fridge about every 2 months!! Could you please tell me who you contacted at Samsung to have it looked at? After two years with the same issue we were told to purchase it and we would be refunded what we paid into it in 2022 we did just that. "This defect is fatal to the operation of the refrigerators, which serve one purpose: keeping food and other consumable goods at a safe temperature.". Im sure there is an ice problem as I cant even get my deli tray to open, appears to be frozen shut. Walmart Class Action Lawsuit Settlement Announced, PayPal Lawsuits Class Action Filed Against PayPal, Bank of America Overdraft Fee Class Action Settlement Approved, Class Action Lawsuit Against Progressive Insurance. I have to do this several times a week. We have a Samsung RF28HMEDBSAR/AA unit, and it has done what is stated here since the day we got it? Samsung also confirmed that One UI Watch will be available for Galaxy Watch onthe new, unified platformit jointly built with Google, bringing, Read More Latest Samsung Watch 2021 : User ExperienceContinue, With enhanced security capabilities offered by Samsungs exclusive fingerprint authentication algorithm and anti-spoofing technology. What was the full number 1-856-772 ? The new security IC solution integrates a fingerprint sensor, Secure Element, and Secure Processor on one chip. No refrigerators made by Samsung customers or the Consumer Product Safety Commission have been recalled. The plaintiffs contend that Samsung was aware of the flaws in its refrigerator models but chose not to inform customers. This thing has been a headache for sure. All rights reserved. According to the lawsuit, Samsungs french door refrigerator was aware of the flaw that causes the battery to overheat and the phone to catch fire but chose not to inform customers of it. They did try to fix it but didnt. Espaol; International News. When this settles and after payment to the attorneys, I hope there is enough left to buy us a plastic ice tray so we can make ice in the freezer. If your refrigerator is broken and youve noticed that your food is losing flavor more quickly or isnt staying cold, you might want to think about bringing a lawsuit. In the meantime, the lawsuit is moving forward despite a court ruling against the company. Turned it off and bought a countertop ice maker. Same issue here ice maker icing upbought Samsuck refrigerator 5 years ago for $2400 and it has been doing this all along. We have had to take everything our of the appliance many time, and use a hair dryer to thaw the ice at the back of the frig to try to keep the ice-maker in the door working. Join Samsung Refrigerator Class Action Lawsuit - Legal Axe I have to get on my hands and knees and chop the ice out so my freezer door will shut and work properly. The case has been going on for several months and could take years to resolve. While the company isnt denying that the ice maker is defective, the lawsuit claims that it has failed to issue a recall and offer a repair or replacement. The Samsung Refrigerator Class Action Lawsuit Settles provides some relief for consumers who have experienced problems with their Samsung refrigerators. A final settlement is unlikely until the case has been . Please Help Us & Call Us with information on Our next step. I have a Samsung refrigerator which I bought on 9/2014, Model #RF25HMEDBSR from Lowes. How can I join the class action law suit?? Your email address will not be published. / MoneyWatch. So, I gave up and decided to call Samsung directly. I would like to join the class action for defective Samsung icemakers. They are requesting compensation for the price of replacing their damaged refrigerators and for the suffering they have endured due to the faults in terms of both emotional suffering and monetary losses of ice maker problems. I had forgotten that it came out that far! This service bulletin is included in the lawsuit on page 39. This will never dry in a cold refrigerator! Another might open in the future. The refrigerator will stop cooling if a circuit board malfunctions, and you can hear a clicking noise. Its holding a cool temp . How can I join the class action lawsuit? It definitely does not keep the temp in either the fridge or the freezer at the setting showing on the control panel, usually up to 10 degrees higher but depends on where in the fridge the thermometer is placed. This is a health issue now I do not know the MSDS of this and dont know how to treat anyone that may get sick by this! The temperature-related lawsuit is separate from the hundreds of complaints consumers have voiced online about the ice maker in other models of Samsung refrigerators. Market data provided by ICE Data Services. The Samsung Refrigerator Class Action Lawsuit was settled in March 2021, with Samsung agreeing to compensate consumers who had purchased defective refrigerators. My Samsung ice maker in the refrigerator doesnt work. So, I set it to 37o and am gearing up to remove and clean and then spray disinfectant on the walls before I reload it. After further research, we found out about the ice maker issues and lawsuit against Samsung for the faulty ice maker issues! It is no longer under warranty, Im with the hundreds of disappointed consumers on Samsung refrigerator, our ice make has never worked properly and it doesnt keep proper temperatures. How To Join Samsung Refrigerator Class Action Recipes A class action lawsuit claiming to represent all Samsung ice makers claims that more than 20 models are flawed. Consumers who believe they may be eligible for compensation should review the settlement terms and eligibility criteria carefully to determine whether they qualify. The original class-action lawsuit was filed in February 2017. My Samsung French Door Refrigerator has a puddle or Ice build up under the vegetable draws,, They noted that customers sent more than 600 complaints to the Consumer Product Safety Commission about Samsung refrigerators between January 2019 and December 2021. The class-action lawsuit has been ongoing since last July when the Samsung ice maker stopped working. Despite these allegations, Samsung has offered partial refunds and has also responded to some customers through Facebook. Use a steamer to remove all traces of ice and frost from Ice Room area. I am having the same problems as described above with a Samsung refrigerator purchased in 2018. i have replaced the ice maker and did all the sealing and it still freezes up, now the ice bucket got trashed, i want in on this lawsuit! Our Refrigerator Icemaker cannot be repaired and I have spent $749 dollars trying to get it repaired. these ref. Why must I now have to be burdened again with the cost of repair and transportation if this is a defect in the manufacturing process? Had to have help to move the refrigerator to turn off the water valve. Samsung is a household name when it comes to home appliances, and its refrigerators are no exception. A class-action lawsuit filed against Samsung will help consumers recover their losses due to a defective ice-maker. Cant control anything tech said the fan was broke and it would cost a lot if we could get the part. No power, nothing. Consumers can contact Samsung customer support by phone, email, or live chat to receive assistance. are pieces of crap i have already spent enough money looking at it in the trash can.i am retired and on ss cant aford this anymor,by the way how in the world do you get tour name on list fi=or law suit all i get is from one site to another????? our fridge has done the freezing up thing for along time. English. When this issue became big, a class action lawsuit filed listing over 20 models of Samsung refrigerators which the plaintiffs claim that the ice makers are defective. Plus, they scratched the freezer door during delivery, would have also said nothing if we did not catch it, and had to leave everything in the old fridge 4 days out in the garage until they came back with a new one. Both icemakers stopped working long ago, after 4 repairs, total of $ 490. Its important for consumers to note that there was a deadline for submitting claims under the settlement. PLEASE HELP BECAUSE WE CANNOT AFFORD TO BUY ANOTHER REFRIGERATOR. The scheduled it, it took 1 week after reporting it to have it fixed. Used every towel in the house to sop up the water which even traveled to my carpeted floor. We called a repairman and was told that there is no fix and that this problem is the subject of at least 2 class action suits to date. Word of Mouth from Unhappy users of Samsungs products are the best way to stop Samsung. A: The amount of compensation that consumers can expect to receive under the settlement varies depending on the specific problems experienced and the model of the refrigerator purchased. The repair man has replaced everything that was warrantied as an exception (that Samsung covered as my refrigerator is just out of warranty and they gave a warranty exception) and the only thing left is a valve in the sealed system that controls the refrigerant under the ice maker). the repair only last for 3or4weeks,and back to square one. The settlement in a class-action lawsuit against Samsung will help consumers recover the money they lost. We finally just shut the ice maker off and I have been having to make ice with trayshad I known I was going to need to do that, I would have bought a refrigerator with no ice machine and saved the $4000 upgrade. Please do so if you intend to bring a class action lawsuit. Claims had to be submitted by a specified date in order to be eligible for compensation. Food is lost when a compressor fails to keep a refrigerator cold. Then there is the ice maker problem, in addition to, freezing up the problem. If any ice is left, it can cause the issue to resurface. The two consumers paid a premium for energy-efficient fridges, but the ice maker stopped working, and the drawers leaked water. He then said that he could not help me! After researching it we found that these were due to the ice maker. Consumers can troubleshoot common problems such as cooling issues or ice maker problems by referring to the owners manual or contacting Samsung customer support. 1650 Arch Street, Ste 2210 Philadelphia, PA 19103 Per the terms of the Settlement Agreement, all claims submitted online or via email must have been received on or before February 5, 2021. Who do I contact the attorneys or office of consumers? Our ice maker worked for about two months. This is fourth service call on my Samsung RF23HCEDBSR for ice maker freezing up. I reported that and to Samsungs credit, they paid for the repair. Currently, the Samsung refrigerator class action lawsuit settlement is ongoing, but its unclear whether it will be settled. I paid more than 200$ to remove the ice. Plaintiffs claimed that putting the cookware in the dishwasher caused the non-stick surface to peel away and leave sharp edges. Please let me know if there is any way to be part of the class action suit. A class action lawsuit claiming to represent all Samsung ice makers claims that more than 20 models are flawed. I would like a refund on all four appliance that I purchased. In a class-action lawsuit, customers of Samsung have sued the electronics business, saying that certain of the companys refrigerators do not keep food cold enough. I have a RF28R6241SR/AA and the top ice maker has not worked for a full year- it is frozen solid. It is more expensive to get it fixed than to buy a new one. How do we even know we are part of the lawsuit? It doesnt seem right that they settle a suit and sell defective products while the suit is going on. so we quit calling the repairman. Denise. 2. Ive tried all the quick fixs. The irony of all these complaints about the icemaker for me is that I never hooked it up because I had the refrigerator in a temporary location. My current problem is that I have water under the refrigerator drawers and some stuff is molding pretty quickly. You might be able to join a class action lawsuit if you bought a Samsung Galaxy model after March 8, 2019, to demand monetary damages and a halt to any fraudulent or deceptive marketing. Some days it works fine then little to no ice the next day. I have a bad refrigerator also, Hi, have you been able to find out how to join the suit? I tell my friends and relatives NOT to purchase Sam Sung products from Home Depot. Samsung customers file lawsuit over allegedly faulty refrigerators Thats a rhetorical question.. my model rf26hfendww has a recurring problem such that it apparenly freezes up then does not maintain refer cooling or freezer temperature. Samsung customer support is available to provide assistance with repairs, replacements, and other issues related to Samsung refrigerators. Finally the door ice dispenser quick working. Samsung provides detailed maintenance instructions and recommendations for each refrigerator model in the owners manual. This month now we noticed the control panel started blinking and throwing error codes, C-39 and C-40. I have a 12 year old fridge, Samsung French door model with the pull out freezer on the bottom. We have a side by side Samsung RF28HFEDBSR/AA purchased from Best Buy in 2015 & after the first year same issues with ice maker, freezer freezing over, temp issues & water leaking. Lawsuit filed against Samsung regarding 'defective' fridges - WRTV I would like to join the lawsuit against Samsung refrigerator built in icemaker because my built in icemaker drips, freezes and stops working. 'It's a whole process': Customers complain about Samsung ice makers Free of charge they said (only ice maker related issues) but we will see what they say. Now we only get ice from the freezer, but I have to keep a rolled up towel in the back of the frig slide out drawer because water will run down the back inside of the fridge and pool in the drawer.