A shipping policy should be concise but thorough by highlighting essential shipping information that your customers should be aware of. Prepare the questions youll ask suppliers. If youre lucky enough to find a supplier that accepts free returns from your customers countries, keep them, and youre good to go! [WEBSITENAME] will happily accept returns due to change of mind as long as the request is received by us within 30 days of you receiving the item. The best ways to shorten your shipping times are finding a supplier with warehouses close to your customers or working with a dropshipping agent with a worldwide fulfillment center. For example, you could give a disclaimer stating your reservations on shipping products to a post office. Step 3 Well inform you once the product arrives back and offer you a full refund, a replacement product, or store credit; If you have a Shopify store, youre in luck! It informs your customers about: Fulfillment speeds Shipping and processing timelines Costs International shipping options Make sure to clearly state any additional costs that might be associated with certain options. So, it might be worth letting the customer keep a product. What to Discuss with Suppliers before Drafting Your Return Policy? 3. Now that we understand how AliExpress can help you source products as a dropshipper and why its important to correctly position your store, lets move on to getting your store set up. A dropshipping shipping policy is a page on your store that informs your customer about shipping methods, shipping costs, and delivery times. Learn how to find high-margin products, add them into your store, and start sellingfast. It will buy the product from AliExpress for you and insert your customers details. Below, well share in more detail what to look for in a product and seller and how to position yourself for success. If youre working exclusively with one supplier, and you dont mind website visitors seeing it, you could place the return address on the return policy page itself. Hiding shipping costs from the buyer until the end can negatively affect the shopping experience. Or, maybe give Spocket a try since its full of US and EU suppliers. Exactly what I was looking for. We are not responsible for these charges. Oops! You can see the templates on the settings page under the templates tab. 1. DSers allows you to automatically choose ePacket shipping on checkout for all orders on AliExpress. How does it work? By entering your email, you agree to receive marketing emailsfromShopify. Heres an example of how it will look like: There you have it! Many AliExpress suppliers dont offer returns. However, offering free returns is where most dropshippers disagree. What if there are multiple items to be returned? Stating this on the policy acts as additional information while accounting for how long to wait for a shipment. What Are the Most Important Things to Include in Your Dropshipping Return Policy? You could check out marketplaces like CJDropshipping since they keep stock in different warehouses worldwide. What to Include in a Dropshipping Shipping Policy? In fact, if you dropship in Europe, youll have to provide a 14-day, no questions asked, money-back guarantee required by the law. Extra 1% off with coins. We process all orders within 24 hours of a successful payment. To avoid these return delivery costs altogether, often, dropshippers allow cash or store credit refunds without asking for the product to be returned. Many sellers on AliExpress have existing product photos you can use on your store, and basic product descriptions are provided as well. Absolutely! 57.41 $ 3.07 $. Last, but certainly not least, is your customer supporta key differentiator, especially if your current competition provides lackluster service or provides a frustrating shopping experience. AliExpress Dropshipping Business plugin for WooCommerce allows you to easily import any AliExpress products directly into your WooCommerce store and ship them directly to your customers - in only a few clicks. It comes with a 7-day free trial and then a $19/month payment plan. How To Contact AliExpress Supplier - Free Email Template Once we receive the package, the refund will be processed and you will receive the full value of the product as a refund. Discover more: The Ultimate Guide to Dropshipping. Letting your clients know about this reassures them, even when orders take a bit longer to arrive. Tell people the measurements of your sizes in inches and centimeters to satisfy customers worldwide. Competitor marketplaces like Doba and Worldwide Brands charge monthly fees to access their suppliers. One of the best dropshipping tips I have: build relationships with the reliable suppliers. +Shipping: US $1.19. Whether you're creating a new shipping policy from scratch or updating your existing policy to curb customer support inquiries, we've put together this resource to help you cover and communicate the right detailswith a template to get you started along with examples you can borrow ideas from. How to Create a Shipping Policy: Tips, Examples and a Free Template After the order is shipped out and received by the carrier, we will update you with a Track-and-Trace code with which you can follow your package and see the remaining shipping time. And dont forget to take a look at our Return Policy template here as well. Explain step by step what your customer needs to do if they want to submit a refund request and send the product back. Yes! You can also redirect them to the main Returns and Refunds page for the full details. Integrate a customer support option after every step in case the client gets stuck. Shipping costs. #: Delivery times for various shipping regions. The layout is designed for the online . It comes with a 14-day free trial and then a $17/month payment plan. It should also cover the return shipping costs and include an easy way for shoppers to contact your customer service team. Also, your customers in the US have the Federal Trade Commission (FTC) protecting them as buyers. A dropshipping shipping policy is a panoptic document. Free Shipping Policy Template Ideas You Will Need for Dropshipping Top 12 Must-Have BigCommerce Dropshipping Apps for 2023 Notifications are sent out immediately via email after the package is ready for shipment. Use it to create yours, but ensure you customize it based on your unique shipping practices and options. A commerce solution for growing digital brands, The composable stack for enterprise retail. Finding Dropshipping Products to Sell in 2023 | Printify The product that came doesnt match the description; The buyer was promised a genuine but received a fake product; Room 709, Building No.1, Xitouchuangzhi Center, Xihu District, Hangzhou, Zhejiang, China. Dropship and Logistics Specialist, the founder of Bestfulfill that help you with order fulfillment from product sourcing, shipping, branding, and customized package.. Here, include the different costs associated with each shipping option If you offer free shipping with orders above a certain amount, state that on the policy. While making purchases, buyers like to know their options should they need to return a product for a particular reason. How Do You Create a Dropshipping Return Policy? (+Template) Here is a dropshipping shipping policy template for your inspiration. Once you begin selling, store expenses and eCommerce fees can stack up, so you need to think about finding dropshipping products that minimize these risks. However, accepting returns and having a structured and transparent return process are vital for the success of your online store. And as I mentioned, you can start for free with DSers. Dropshipping with AliExpress works similarly to any regular dropshipper. How to Handle Refunds and Returns as a Dropshipper - Oberlo Stay up to date with news in the industry, First emails will contain the best articles on the blog to get started, how to deal with these long shipping times, at our Return Policy template here as well. Drop Shipping Agreement Template Save, fill-In The Blanks, Print, Done! This approach is not only easier, it saves you a lot of timeyour most valuable resource. Once the order is shipped, we can not alter the shipping address anymore. Im glad to hear that you found the article helpful! Your customers may be willing to wait longer for the lower prices that you offer this is often, after all, what differentiates a dropshipping business from a more traditional online retailer that holds inventory. DSers will even let you know when a supplier on AliExpress has changed their price or run out of stock and suggest other dropshipping suppliers. AliExpress Dropshipping: A Complete 2023 PlaybookShopify, The 9 Best Dropshipping Websites for Your Online Store, PayPal Is Now Available to Pay for Your Shopify Bill, 6 Tips for How To Be a Successful Dropshipper (Full Playbook), How to Create Your Shipping Policy (With a Template and Examples), What Is Affiliate Marketing and How to Get Started, The 19 Best Dropshipping Clothing Suppliers To Grow Your Business, Product Line Extensions- What They Are, Examples, and Tips for Forming Your Strategy. Here, mention the countries you ship to and dont. Or only on full-priced products? Sex Toys Feather Whip Flirt toys Sexy Whip Policy Knout Novelty Toy for Couple Sex Fun Game BDSM Adult Games Sex Products Tickl. Now its just a matter of waiting for your customers to receive their order. If youre selling dropshipping products like shoes, clothing, accessories, or jewelry, always place a sizing table in your product description listings. In other words, the online store owner never has the actual physical products that it sells in hand. You could even offer them same-day deliveries while stating the costs involved. Use the template at your own risk. These suppliers usually have long lead times, think a month or two sometimes from the moment the order is placed. Its 100% free to dropship through AliExpress. shipping policy - Buy shipping policy with free shipping on AliExpress Dropshipping is a fulfillment method. And if they do agree to this, its because they read it all upfront. This means youll have to handle returns and refunds in one of a few ways. And if it doesnt work out, you can simply remove the item and start testing something else. The first part of setting up your store is selecting a niche, or the selection of dropshipping products youre going to sell. Hey! Dropshipping Returns & Refunds: Everything You Need to Know Why Do You Need to Have a Dropshipping Return Policy Set Up? If the product is damaged, ask your customer to take photos and send those photos to the AliExpress seller and go from there. Remember that international shipments incur additional costs like taxes; state whether your company covers this cost. Often, primarily if youre dropshipping with AliExpress suppliers, you might have the problem of long delivery. We participate in programs from Shopify, CJ, Bluehost, Clickbank, and other sites. Its okay to embellish a little, but dont misinform or make fake claims about the product. We will offer full refunds for this, excluding the shipment cost. Selling dropshipping products with high return rates can negatively affect any business. Dropshipping with Aliexpress is an excellent way to start an ecommerce business without worrying about inventory or shipping. Ensure you highlight all of these things in your dropshipping return policy so that your customers know what to expect in advance. To avoid this as much as possible, you could have a size chart to help your customers find the right fit. 3. Dropshipping is a fulfillment method. Simply navigate to Online Store -> Pages, and click on Add Page. Dropshipping Return Policy Templates - Dropship Corporation For most international shipments, additional fees like customs will apply. This brings me to exactly the other point of why you should include a shipping policy when dropshipping; it informs your customer about your shipping process. Luckily, youve found this article, so setting up your shipping policy shouldnt be that hard anymore. NicheDropshipping has an established return and refund policy that you can work around while dropshipping products from China. Another mistake we often see dropshippers make is forgetting all about customer service after a sale is closed. Supplier Email Templates for Dropshipping, Wholesale, Alibaba & more! Step 3: Create Your Legal Policies. #: Shipping costs, rates, options, and durations. However, watch out not to cross the line from well-worded to just plain lying. Or, perhaps youll let the customer keep the product and offer them a refund as well? Please allow [NUMBER] to [NUMBER] hours for the tracking information to update. Dropshipping Policy Examples and Template, Writing a Shipping Policy for Your Dropshipping Website. Allow for some time so the customer can contact you if there were any issues with the product or with delivery. These are some things to cover in your shipping policy: The first thing that all potential customers would like to know about shipping is the shipping cost. When customers have essential shipping information for each purchase, theyre likelier to make an informed purchase decision, leading to more completed orders and fewer cart abandonment issues. Once a shipment is ready and sent out, you will receive an email with your order specifications and a tracking number. This business type doesn't require products in stock. Increasingly popular in the eCommerce space, dropshipping businesses come with their own set of particularities and challenges. And finally, youll have the return shipping costs to think of who pays the return shipping? Aliexpress. Most of the time, you can advise them to contact you if they feel that their package has gone missing. For examples of shipping policies used by major e-retailers as well as a template that you can customize for your dropshipping business,click here. Daniela is a growth marketer and has extensive expertise in the mechanics of running a successful eCommerce store. 5. Try Shopify for free, no credit card required. Returns and Refunds. Having a structured dropshipping return policy that requires minimal effort from the customers side is the best way to succeed in eCommerce! 2018-2023 Do Dropshipping. Choose what to sell and find reliable AliExpress suppliers While adding products to your Dropshipping store, here are the things you need to keep in mind-. So, here are several options you could try: Getting the help of a dropshipping agent in China with a worldwide fulfillment center and warehouses close to your customers can help you reduce your return shipping costs. Thats typically the case for dropshipping high-ticket products where its more worth it. While the technicalities of dropshipping, such as shipping and returns, can seem daunting for the uninitiated, with some good planning and policies in place it can become a very lucrative activity. 2022 Guangzhou Haoqianyi Trading Co., Ltd All rights reserved. To avoid angry customers, you should know how to deal with these long shipping times. Type above and press Enter to search. Because most of the AliExpress sellers are overseas manufacturers, you can find trending products at a lower price. How to Get Fewer Customers to Request a Return? Its great that youre learning about dropshipping first before starting your own store, I think that the blog will help you a lot with that, haha! Template: On AutoDS we have some templates which have been adapted for Chinese dropshipping. If you would like to change the shipping address for your order, please contact us by email and include your new shipping address.